An older woman was speaking to her pastor and she said "You know pastor, most of the bad things in my life never happened." This quote came to mind today when I called the Social Security Administration about my recent cyber-security issue. For days I'd been dreading that call. This morning I made the call at the announced time for the Minneapolis Office opening. What happened? My call was answered immediately by a very courteous and helpful person. He assisted in the establishment of a new bank account for the direct deposits of my monthly social security checks. Then he answered further questions with great advice providing the phone numbers and contacts I needed. It was a very pleasant and efficient experience and I came away grateful for this faceless Social Service Administration employee who helped me. Yes, another 'bad thing that never happened.'.
Takk for alt,
Al
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